5006 (0x80070003) runtime error

We're seeing a 5006 error when we run our installation. The error occurs before the first interactive user interface screen.

The installation was converted from a 5.1 project.

This problem occurs on 1 machine only, all other machines I've tried work fine.

I've had to revert back to my 5.1 installation until I resolve this problem as one problem machine is one to many. This kind of defeats the object of upgrading at the moment.

Any ideas?

Below is the report details:

Error Code: -5006 : 0x80070003
Error Information:
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (245)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>SetupDLL\SetupDLL.cpp (1319)
$7.0.100.1342
@Windows 2000 Service Pack 2 (2195) IE 5.0.2920.0

[Ritesh]

0x80070003 means a certain path could not be found. Since support files are being extracted, check out the system's TEMP folder to verify that it is there and writeable.

The TEMP folder is present and writable.

If I watch the contents of the TEMP folder while the installer is progressing I can see it create a couple of temporary directories before is fails. One contains Setup.dll and the other contains _Setup.dll.

[tw0001]

The way the error appears (in the text of the message), it almost looks like a stack overflow, recursively looping between two places in the code. Since I don't have access to the source files and exact lines of code shown in the error message, I can't be sure, but maybe someone at IS can look at those two lines FileGroup.cpp (369), ServiceProvider.cpp (77).

Ted.

[tw0001]

Also, I have another clue for you, if this project was converted directly from IS 5.1, then there may be a problem with some of the file groups inadvertently marked as dynamic even though they are static (that is a bug in ISPro 7 but fixed in forthcoming service pack). Try recreating your file groups manually, and/or converting to IS 5.5 first, then to Pro 7.

Ted.