"Interface not supported": what should I do?

[JacobLevin]

Unfortunately I can't give you the debugging procedure to do that.

What would need to happen here is that you would have to make sure to let Sun know that there is a problem you are seeing with their install and they would have to contact our support department.

After that we would take the appropriate steps.

[penno1]

Hi everyone

Don't know if this will help or not.... I too had this "interface not registered" problem and searched everywhere and tried everything. Nothing would work for me. So I reinstalled Windows (2000) and I still had the problem. Then I flashed my BIOS with the latest version - and evething was ok.

I think a previous BIOS update somehow interfered with InstallShield.... Or hey it could be completely unrelated (I was trying a lot of things to get it fixed). Might be worth a try though!

Penno