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Thread: Troubleshooting installation...

  1. #1
    Join Date
    Oct 2001
    Posts
    44,727

    Troubleshooting installation...



    Hello,

    I realize this is a tough and very open-ended question but I have an app
    running on my dev machine that works fine. I have scoured the app for
    dependencies and am 100% confident that I have accounted for all the
    dependency files in the installation package. However, when the
    installation is put on another machine, running the executable for the
    application does nothing. Which makes me believe that I don't have all the
    dependencies accounted for...

    I have been reviewing the dependencies over and over for days now and can't
    find a problem. Is there any tool out there that may prove useful in
    determining why running the installed app on the target machine doesn't do
    anything (and I mean nothing - no errors or anything)?

    Peter


  2. #2
    Join Date
    Oct 2001
    Posts
    44,727

    Re: Troubleshooting installation...



    Download the tool FileMon from www.sysinternals.com
    it will tell you if your theory is correct and if it is, it will
    tell you what is missing.

    Reza


    "Peter Osucha" <peter.osucha@eti-energytechnologies.com> wrote in message
    news:3c10d9f0@news.installshield.com...
    > Hello,
    >
    > I realize this is a tough and very open-ended question but I have an app
    > running on my dev machine that works fine. I have scoured the app for
    > dependencies and am 100% confident that I have accounted for all the
    > dependency files in the installation package. However, when the
    > installation is put on another machine, running the executable for the
    > application does nothing. Which makes me believe that I don't have all
    the
    > dependencies accounted for...
    >
    > I have been reviewing the dependencies over and over for days now and
    can't
    > find a problem. Is there any tool out there that may prove useful in
    > determining why running the installed app on the target machine doesn't do
    > anything (and I mean nothing - no errors or anything)?
    >
    > Peter
    >
    >


  3. #3
    Join Date
    Oct 2001
    Posts
    44,727

    re:Troubleshooting installation...



    It is unlikely a missing dependency problem, otherwise you will get the
    missing DLLs call - Unless you are doing a delay load.

    If you really want to check dependency, just use Microsoft's depends.exe,
    which comes with VC6. You can give a shot to FileMon, But I really doubt it
    will help here.

    My theory is that your initialization fails(maybe due to some missing
    dependency, maybe just due to the environment). I'd do some remote debug on
    that problematic machine and see what happens. I feel there might be a bug
    in the program itself.

    Fei

    "reza razavipour" <rrazavipour@stbernard.com> wrote in message
    news:3c10f648$1@news.installshield.com...
    > Download the tool FileMon from www.sysinternals.com
    > it will tell you if your theory is correct and if it is, it will
    > tell you what is missing.
    >
    > Reza
    >
    >
    > "Peter Osucha" <peter.osucha@eti-energytechnologies.com> wrote in message
    > news:3c10d9f0@news.installshield.com...
    > > Hello,
    > >
    > > I realize this is a tough and very open-ended question but I have an app
    > > running on my dev machine that works fine. I have scoured the app for
    > > dependencies and am 100% confident that I have accounted for all the
    > > dependency files in the installation package. However, when the
    > > installation is put on another machine, running the executable for the
    > > application does nothing. Which makes me believe that I don't have all
    > the
    > > dependencies accounted for...
    > >
    > > I have been reviewing the dependencies over and over for days now and
    > can't
    > > find a problem. Is there any tool out there that may prove useful in
    > > determining why running the installed app on the target machine doesn't
    do
    > > anything (and I mean nothing - no errors or anything)?
    > >
    > > Peter
    > >
    > >
    >
    >


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