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Thread: Links to help do not work

  1. #1
    Join Date
    Jan 2002
    Posts
    70

    Links to help do not work

    Hi,
    Not a big issue but it appears that none of the "Read more about..." links or help topic links work

    Tim.
    Long term Installscript user struggling to understand Windows Installer.

  2. #2
    Join Date
    Jan 2004
    Posts
    1,857
    Which links do not work? Is this a certain area of the product, or are these links someplace else?

    If you are referring to links in the product, which project type are you using? Does pressing F1 when the focus is somewhere in InstallShield open the help? And do you have multiple versions of InstallShield installed on your machine?
    Debbie Urman - Staff Technical Writer - Flexera Software: InstallShield/InstallAnywhere

  3. #3
    Join Date
    Jan 2002
    Posts
    70
    Hi Debbie

    Thanks for the quick reply.

    I have Installshield X, 2012 and 2012 Spring installed.

    I'm trying to produce a basic MSI installation. For the first time ever, hence my need for the help .

    From the top of the product.
    The links at bottom of the update notifications page do not work.
    The links in right hand section of the Trialware page do not work
    The "read more.." links on the Organization page do not work.
    The "read more.." links on the System configuration page do not work.

    I'm tempted to say that no links work, but I may be wrong.

    F1 does not bring up the help.
    However the links and F1 work in 2012.


    Tim.

  4. #4
    Join Date
    May 2007
    Location
    Dayton, Ohio
    Posts
    323

    Fyi

    I have 2012 Premier and 2012 Spring Premier installed on 32 Bit Windows 7 machine and these links work for me.

  5. #5
    Join Date
    Jan 2004
    Posts
    1,857
    Tim,

    Can you run a repair of InstallShield 2012 Spring? That should fix the issue.
    Debbie Urman - Staff Technical Writer - Flexera Software: InstallShield/InstallAnywhere

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