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Thread: Upgraded to 11 from 10.5.... and broke

  1. #1
    Join Date
    Mar 2002
    Location
    Minneapolis, MN USA
    Posts
    74

    Angry Upgraded to 11 from 10.5.... and broke

    Upgraded my installation project (basic MSI) from 10.5 to 11. Re-built with the standalone builder, ran the install. Right off the bat recieved an error message about how I didn't have permission to write to "\HKEY_LOCAL_MACHINE".

    After I installed none of my shortcuts had icons. (checked with orca, Icon table has only 1 entry: ARPRODUCTICON.exe)

    Checked further, some of the feature conditions had been ignored while installing.

    Reverted to 10.5 for now until I figure out what's going on, just wanted to give a heads up to anyone else who might run into problems.

    Nate

  2. #2
    Join Date
    Apr 2005
    Posts
    57
    Welcome to the land of InstallShield 11 misery!! I upgraded to 11, and it also broke. I uninstalled 11 and it messed up my previous 10.5 version. Now, whenever I click on a .ism file, my computer doesn't know what program to use to open it. Furthermore, uninstalling 11 wiped away many of the standard options in the Redistributables view. Gone are all the MFC options and all the Microsoft Runtime libraries! Since I was using some of these, my project won't even build now without errors. I'm thinking I'm going to have to uninstall 10.5 too and then reinstall it.

    Is InstallShield 11 supposed to be an IMPROVEMENT?????

  3. #3
    bobcorrigan Guest
    I'm sorry to hear you two have had some problems in the early days of 11 - yes, IS 11 is an improvement over earlier releases, and we're working hard to address issues as our customers report them to us.

    I encourage you to call your InstallShield support rep and open up tech support cases for both of the issues you've hit. Early reports don't jibe with what you've reported, so I'd like to see if we can reproduce what you're seeing.

    Thanks,

    Bob Corrigan
    IS Product Manager

  4. #4
    Join Date
    Mar 2002
    Location
    Minneapolis, MN USA
    Posts
    74
    Quote Originally Posted by bobcorrigan
    I'm sorry to hear you two have had some problems in the early days of 11 - yes, IS 11 is an improvement over earlier releases, and we're working hard to address issues as our customers report them to us.

    I encourage you to call your InstallShield support rep and open up tech support cases for both of the issues you've hit. Early reports don't jibe with what you've reported, so I'd like to see if we can reproduce what you're seeing.

    Thanks,

    Bob Corrigan
    IS Product Manager
    Bob, check out. An IS developer has logged a bug on the icon issue. http://community.installshield.com/s...d.php?t=147583

  5. #5
    bobcorrigan Guest
    Saw that - we're still looking for reports for the defects reported in this thread, which may be indicative of other issues.

    You win the award for reading the forums, tho...want a t-shirt?

    bob

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