10.5 XML KBs published w/ links to hotfixes

[chrisgg]

Will the hotfix bundle fix installations of InstallShield 10.5 Standalone Build? How do we fix copies of InstallShield 10.5 Standalone Build that were copied to their current location?

[chrisgg]

Response to my InstallShield Service Request:

> You need to replace ISXmlCfg.dll in the standalone build > folder with the newer version I am sending you. This
> should apply the same hotfix. (You may need to
> manually run regserver32 to register this DLL).
>
> Regards,
> Macrovision InstallShield Support

[chrisgg]

Edited response from Macrovision about Error 27519 and rollback does not remove new XML files:

This issue has been reproduced and determined to be a bug in our software. This issue has been submitted to our Development team as work order #1-1BPQIQ.

Currently there is no workaround for this issue. Our Development team is investigating this issue, but at this moment, there is no estimated time frame for when this issue will be fixed.

You can track the status of this issue using work order number by checking release notes at the Documentation Center or searching the Knowledge Base.

------ Message Posted ------
It appears that during a rollback our product does not remove new XML files installed in the package. I will be submitting this to development as a product bug. If the XML file exists on the system, and the file has been updated, the rollback should return the file to its pre-install state.
I will update you shortly with the associated work order.

Best Regards,

Escalation Engineer
Macrovision – Software Technologies Group

------ Message Posted ------
So why doesn't rollback clean up the file, why does it become a system file, and why does it lose its icon?

------ Message Posted ------

I reproduced the problem on another machine, But..
Install once, gets an error I am debugging and rolls back. Leaving srvconf.xml. Why doesn't rollback clean up this file?

Also, in Explorer, the C:\Program Files\...\srvconf.xml file loses its "XML Document" icon. Other .xml files have their icon.

When I delete C:\Program Files\..\srvconf.xml I get a "Confirm File Delete" dialog - "The file 'srvconf.xml' is a system file."

Then if without cleaning up any files, etc., if I install again, I get Error 27519.
If I delete C:\Program Files\...\srvconf.xml first, it installs and gets to the error I am debugging.

So why doesn't rollback clean up the file, why does it become a system file, and why does it lose its icon?

------ Message Posted ------
Please let me know if this is reproducible on multiple machines. I suspect the behavior is related to a previous installation that was not completely removed from the target machine.

------ Original Message ------
Error 27519.Error updating XML file C:\Program
Files\...\srvconf.xml. -2147024891

What could Error 27519 mean? An InstallShield.com search did not match any documents.

[Bas Hamer]

Got the same issue. tried to add the xml files into components to have the components does the cleanup, but now I get the error.

So that hack doesn't cut it.

here are the specifics from the log:

Product: Vista Information System Client -- Internal Error 27519. C:\Program Files\Gambro BCT\Vista Information System Client\Frame.exe.config, -2147024891

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[asrinivas]

we are also facing the same problem.Please letus know if u get any solution.

regards,
A.Srinivas