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Thread: Please insert the disk: 1

  1. #1
    Join Date
    Oct 2001
    Posts
    44,727

    re:Please insert the disk: 1



    Or if you change the VolumeLabel in the Media table of your installation to
    something that matches the CD Volume Label, it should work.

    There are two ways to change your Media table:

    (1) From the InstallShield IDE: Go to the Release Wizard, and in the Media
    options dialog, select "custom", the next dialog will give you an option to
    change the volume lable.

    (2) Open your built .msi installation using Orca (supplied with the Windows
    Installer SDK, which you can download from Microsoft) and manually change
    the entry in the Media table from "Disk1" to whatever you want.


    "David Bajgar" <dbajgar@pantek.cz> wrote in message
    news:3b777dd8@news.installshield.com...
    > This problem is with the label of your CD. You must change "Disk Volume"
    in
    > your installation release. Default Disk Volume is "Disk1", so if you
    change
    > the CD label to "Disk1" then it will work OK.
    >
    > Hope this help,
    > David


  2. #2
    Join Date
    Oct 2001
    Posts
    44,727

    Please insert the disk: 1



    I have been given the task of fixing an InstallShield Express installation that
    doesn't work on Win98. Since I will have to test the new installation, I want
    to have a clean win98 system on a removable drive (SCSI Orb 2.2GB).

    When I attempt to install the client's software on the Orb drive with win98, I
    receive the error message "Please insert the disk: 1" and the computer tries to
    access the floppy drive. That's the end of the road for me.

    I tried to install InstallShield Express 3.03 on the same system, with the same
    result. Now I am just trying to install ISE 3.03.

    I can install ISE 3.03 on a fixed harddrive on the same computer under win98.

    I have a dual-channel scsi bus. I've tried both channels, variations on which
    scsi devices are running, many bios configurations, etc. Nothing changes the
    ultimate "Please insert the disk: 1" message.

    Is this a problem/restriction about installing ISE on a removable drive?
    Is this a problem with win98?
    Is there anything I can do to make this work?

    TIA,
    Chuck Jungmann

  3. #3
    Join Date
    Oct 2001
    Posts
    44,727

    Re: Please insert the disk: 1



    This could to be a problem with Windows Installer. To be sure though I would
    like log file of the install. To do this enter the following commanline

    Setup.exe /v"/lv C:\test.log"

    This will create a log file which will help us get to the root of the issue.
    Once you have this file, please email it to me. Contacted Offline.

    "Chuck Jungmann" <cpjjNO@SPAMmediaone.net> wrote in message
    news:3b90ed6d.529590360@news.installshield.com...
    > I have been given the task of fixing an InstallShield Express installation
    that
    > doesn't work on Win98. Since I will have to test the new installation, I
    want
    > to have a clean win98 system on a removable drive (SCSI Orb 2.2GB).
    >
    > When I attempt to install the client's software on the Orb drive with
    win98, I
    > receive the error message "Please insert the disk: 1" and the computer
    tries to
    > access the floppy drive. That's the end of the road for me.
    >
    > I tried to install InstallShield Express 3.03 on the same system, with the
    same
    > result. Now I am just trying to install ISE 3.03.
    >
    > I can install ISE 3.03 on a fixed harddrive on the same computer under
    win98.
    >
    > I have a dual-channel scsi bus. I've tried both channels, variations on
    which
    > scsi devices are running, many bios configurations, etc. Nothing changes
    the
    > ultimate "Please insert the disk: 1" message.
    >
    > Is this a problem/restriction about installing ISE on a removable drive?
    > Is this a problem with win98?
    > Is there anything I can do to make this work?
    >
    > TIA,
    > Chuck Jungmann


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