Flexera Software Community http://community.flexerasoftware.com/ Flexera Software community discussion forums for InstallShield, AdminStudio, and InstallAnywhere en Wed, 19 Jun 2013 21:17:18 GMT vBulletin 60 http://community.flexerasoftware.com/images/misc/rss.png Flexera Software Community http://community.flexerasoftware.com/ Installation Project Hung and Locks up only on Mac 10.7.5 http://community.flexerasoftware.com/showthread.php?206477-Installation-Project-Hung-and-Locks-up-only-on-Mac-10-7-5&goto=newpost Wed, 19 Jun 2013 20:19:49 GMT I have a installer project that runs on all versions of Mac OSX except on the latest Lion 10.7.5 version. Even 10.8.0-10.8.4 work just fine as well. What seems to be happening is that the installer panel does not render correctly, and the buttons are inoperable. I have even created a brand new... I have a installer project that runs on all versions of Mac OSX except on the latest Lion 10.7.5 version. Even 10.8.0-10.8.4 work just fine as well. What seems to be happening is that the installer panel does not render correctly, and the buttons are inoperable. I have even created a brand new basic installer package within a couple of minutes and the same issue is still there.

I have included screenshots, system.log output, and console output and even the sample basic project that I created fresh using IA 2010.

The OS version is Mac OSX 10.7.5
Java version installed is:
java version "1.6.0_51"
Java(TM) SE Runtime Environment (build 1.6.0_51-b11-456-11M4508)
Java HotSpot(TM) 64-Bit Server VM (build 20.51-b01-456, mixed mode)

Only force quitting the installer is possible.

Any Ideas would be helpful? Thanks.

-Suman
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]]> InstallAnywhere 2010 sumankg http://community.flexerasoftware.com/showthread.php?206477-Installation-Project-Hung-and-Locks-up-only-on-Mac-10-7-5 Support zh_CN InstallAnywhere 2011 SP3 - AIX http://community.flexerasoftware.com/showthread.php?206476-Support-zh_CN-InstallAnywhere-2011-SP3-AIX&goto=newpost Wed, 19 Jun 2013 20:03:47 GMT I tried to create install program using InstallAnywhere 2011 SP3 in AIX. I had selected all languages in the locale list and built the project successfully. When I ran the install, the startup splash screen showed up with the language option. There were a few languages missing in the language... I tried to create install program using InstallAnywhere 2011 SP3 in AIX. I had selected all languages in the locale list and built the project successfully. When I ran the install, the startup splash screen showed up with the language option. There were a few languages missing in the language list option (Arabic, Chinese Simplified, Chinese Traditional, etc.). What could cause this? Any assistance would be appreciated. ]]> InstallAnywhere 2011 bearcc http://community.flexerasoftware.com/showthread.php?206476-Support-zh_CN-InstallAnywhere-2011-SP3-AIX Start menu icons not displaying correctly http://community.flexerasoftware.com/showthread.php?206475-Start-menu-icons-not-displaying-correctly&goto=newpost Wed, 19 Jun 2013 19:42:46 GMT I have repackaged an .exe into and .msi using repackager. If I open the .msi in Editor or Tuner the icons show up correctly. However when I run the .msi on a test machine running Win7 64-bit the icons are replaced with generic application or bat file icons instead of the ones created by the... I have repackaged an .exe into and .msi using repackager. If I open the .msi in Editor or Tuner the icons show up correctly. However when I run the .msi on a test machine running Win7 64-bit the icons are replaced with generic application or bat file icons instead of the ones created by the developer. The icons display correctly when you browse to their actual location stored under Program Files (x86). Does any one know why this might be happening? ]]> AdminStudio quattro004 http://community.flexerasoftware.com/showthread.php?206475-Start-menu-icons-not-displaying-correctly Get SQL Connections list problem. http://community.flexerasoftware.com/showthread.php?206473-Get-SQL-Connections-list-problem&goto=newpost Wed, 19 Jun 2013 14:50:41 GMT I have a IS2012 installation that I converted to a IS2013 installation. Everything in fine except that, in the OnSQLogin() function in the InstallScript file, the 2 lines: //Get the names of all the necessary connections listConnections = SQLRTGetConnections(); ListGetFirstString... I have a IS2012 installation that I converted to a IS2013 installation.
Everything in fine except that, in the OnSQLogin() function in the InstallScript file, the 2 lines:

//Get the names of all the necessary connections
listConnections = SQLRTGetConnections();
ListGetFirstString (listConnections, szConnection);

are returning only "S" in szConnection.
With IS2012 sConnection was returning "SQLConnection" wich is ok.

Is someone as a get around for this? ]]> InstallShield 2013 MichelD http://community.flexerasoftware.com/showthread.php?206473-Get-SQL-Connections-list-problem AdminStudio 11.5 SP2 full download URL http://community.flexerasoftware.com/showthread.php?206470-AdminStudio-11-5-SP2-full-download-URL&goto=newpost Wed, 19 Jun 2013 13:53:44 GMT Hi, I am looking for AdminStudio 11.5 SP2 full download URL. I know I could use the Flexnet manager but I would rather have the URL but was not able to locate it. Thanks JML Hi,
I am looking for AdminStudio 11.5 SP2 full download URL. I know I could use the Flexnet manager but I would rather have the URL but was not able to locate it.
Thanks
JML ]]> AdminStudio JML143 http://community.flexerasoftware.com/showthread.php?206470-AdminStudio-11-5-SP2-full-download-URL InstallShield2012 crashes sometimes during a build http://community.flexerasoftware.com/showthread.php?206468-InstallShield2012-crashes-sometimes-during-a-build&goto=newpost Wed, 19 Jun 2013 13:33:03 GMT InstallShield 2012 crashes sometimes during the build on my development machine: Windows 7 Enterprise, 32bit, run in a VMWare virtual machine. In the event viewer I can see the following error;: Name der fehlerhaften Anwendung: isdev.exe, Version: 18.0.0.329, Zeitstempel: 0x4e51e7d1 Name des... InstallShield 2012 crashes sometimes during the build on my development machine: Windows 7 Enterprise, 32bit, run in a VMWare virtual machine.

In the event viewer I can see the following error;:

Name der fehlerhaften Anwendung: isdev.exe, Version: 18.0.0.329, Zeitstempel: 0x4e51e7d1
Name des fehlerhaften Moduls: MSVCR90.dll, Version: 9.0.30729.6161, Zeitstempel: 0x4dace5b9
Ausnahmecode: 0x40000015
Fehleroffset: 0x0005beae
ID des fehlerhaften Prozesses: 0xb74
Startzeit der fehlerhaften Anwendung: 0x01ce66768f0b7b8b
Pfad der fehlerhaften Anwendung: C:\Program Files\InstallShield\2012\System\isdev.exe
Pfad des fehlerhaften Moduls: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
Berichtskennung: 5b5943ee-d8e3-11e2-8e51-000c29a8a057

All the Microsoft Updates are installed. Does InstallShield need a special VC90 runtime version?
Thank you for your help

Barbara ]]> InstallShield 2012 Barbara http://community.flexerasoftware.com/showthread.php?206468-InstallShield2012-crashes-sometimes-during-a-build <![CDATA[have to provide admin rights for some of my exe's during installation]]> http://community.flexerasoftware.com/showthread.php?206467-have-to-provide-admin-rights-for-some-of-my-exe-s-during-installation&goto=newpost Wed, 19 Jun 2013 10:14:08 GMT properties->compatibility->Check the Run this program as an administrator option*. if...]]> Hi,

In my case, there are some application that needs admin rights to execute, for that i just click and use RUN as administrator option. Instead of doing like that ,there is another option .i.e) application->properties->compatibility->Check the Run this program as an administrator option. if we do like this then no need to run that specific application as Administrator.if we double click the application , by default it will run as admin. it is working fine in my windows 7 64bit PC.

The problem is i m setting the above properties in one of my application and i included that application in my setup.exe. Once i installed the setup.exe , the properties for the application is not selected. what i want is , i just want to provide the admin rights for some my exe's while installing my setup.exe.


Please help me to resolve this issue.

Thanks in Advance. ]]> InstallShield 2012 Spring ZainaFathima http://community.flexerasoftware.com/showthread.php?206467-have-to-provide-admin-rights-for-some-of-my-exe-s-during-installation Need to pin the application folder in startmenu during installation of my setup.exe http://community.flexerasoftware.com/showthread.php?206465-Need-to-pin-the-application-folder-in-startmenu-during-installation-of-my-setup-exe&goto=newpost Wed, 19 Jun 2013 09:48:16 GMT Hi, I m using Installshield 2012 spring. In my case, i want to pin the application folder in start menu during installation of my setup.exe. Is there anyway to do this?? Hi,

I m using Installshield 2012 spring.

In my case, i want to pin the application folder in start menu during installation of my setup.exe.


Is there anyway to do this??


Thanks in advance. ]]> InstallShield 2012 Spring ZainaFathima http://community.flexerasoftware.com/showthread.php?206465-Need-to-pin-the-application-folder-in-startmenu-during-installation-of-my-setup-exe How to build 32bit or 64bit installer http://community.flexerasoftware.com/showthread.php?206464-How-to-build-32bit-or-64bit-installer&goto=newpost Wed, 19 Jun 2013 09:09:56 GMT Hi all,

If I want to build 32bit or 64bit installer for different platform, such as W32, W64, Linux32, Linux64, aix32, aix64 system. Where to set the target platform to be 32 bit or 64 bit?
On "Build Targets" on "Build Installers" task of Advanced Designer, We can only see "Windows" "AIX" "Linux" "Solaris" "Unix(all)", but no 32bit or 64bit selection.

Thanks. ]]> InstallAnywhere 2012 jchfeng http://community.flexerasoftware.com/showthread.php?206464-How-to-build-32bit-or-64bit-installer Need to pin the application folder in startmenu during installation of my setup.exe http://community.flexerasoftware.com/showthread.php?206463-Need-to-pin-the-application-folder-in-startmenu-during-installation-of-my-setup-exe&goto=newpost Wed, 19 Jun 2013 09:07:48 GMT Hi, I m using Installshield 2012 spring in my 64-bit windows 7 PC. In my case I want to pin our application folder in start menu while installing the setup.exe . Is there anyway to do this in installshield 2012 spring?? Thanks in Advance. Hi,

I m using Installshield 2012 spring in my 64-bit windows 7 PC.

In my case I want to pin our application folder in start menu while installing the setup.exe .

Is there anyway to do this in installshield 2012 spring??


Thanks in Advance. ]]> InstallShield 2012 ZainaFathima http://community.flexerasoftware.com/showthread.php?206463-Need-to-pin-the-application-folder-in-startmenu-during-installation-of-my-setup-exe Control location of installer GUI http://community.flexerasoftware.com/showthread.php?206458-Control-location-of-installer-GUI&goto=newpost Wed, 19 Jun 2013 02:24:12 GMT Hello,

IA's behavior is to display the GUI centered on the screen. The trouble in our case is that our systems are in dual monitor mode, only and the display is setup so that it stretches across both monitors. That means that the InstallAnywhere GUI will come up split right across the center of the two monitors with buttons and entry dialogs split across the two monitors. Is there anyway for me to control where the GUI is anchored. Preferably to the left or right of the screen. I don't think there is a way to do this but thought I would check.

--
Regards,
Sandra Carney ]]> InstallAnywhere 2012 scarney http://community.flexerasoftware.com/showthread.php?206458-Control-location-of-installer-GUI add a 420mb .exe to the project, adds almost 900mb to the size of the installable http://community.flexerasoftware.com/showthread.php?206456-add-a-420mb-exe-to-the-project-adds-almost-900mb-to-the-size-of-the-installable&goto=newpost Tue, 18 Jun 2013 21:43:18 GMT We have a custom action set up to install a second .exe that's 420mb. It works fine except that now the project jumped up to a 1gb in size. This makes it a large file that is very slow to install. Any ideas why it seems like InstallShield is including the second .exe file twice? The only other files we have added to the project are less than 2mb in size.

Is there a step by step on how to install a second program with the same installable so I can see where I went wrong? ]]> InstallShield 2013 Express zac_rscom http://community.flexerasoftware.com/showthread.php?206456-add-a-420mb-exe-to-the-project-adds-almost-900mb-to-the-size-of-the-installable AddFolderIcon for all users with MSI http://community.flexerasoftware.com/showthread.php?206455-AddFolderIcon-for-all-users-with-MSI&goto=newpost Tue, 18 Jun 2013 21:32:41 GMT Hello,

I've been rewriting an old isntallscript installer into a new MSI and have run into an issue with Icons. We build the start menu shortcuts to go to
the standard location using the Shortcuts View (C:\ProgramData\Microsoft\Windows\Start Menu\Programs\My Company\My Folder\)
And then we use AddFolderIcon to create a folder icon that links to the above path but so that we can assign an icon and the user can click on the icon and go into a folder that lists our applications for that area.

The problem I am running into on Windows 8 specefically and probably 7 as well is that when you run it as a MSI you get an access denied error when it tries to write the folder to the common desktop (C:\users\Public\Desktop) but if I launch the setup.exe with elevate privledges the desktop folder creates properly.
Has anyone come across this or have any suggestions?

I could create the Desktop Icons using the Shortcuts View as well but I have not figured out a way to add a icon to the folders that are built which is required.

Thanks


Code:

      RegDBSetDefaultRoot (HKEY_LOCAL_MACHINE);
RegDBGetKeyValueEx ( "Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\Shell Folders", "Common Desktop", nvType, svCommonDesktopFolder, nvSize );

            szItemName = DESKTOP_SMS;
     
            szCommandLine = ProgramMenuFolder ^ "My Company" ^ "My Folder";
         
        szIconPath = ProgramFilesFolder ^ "My Files\\SMS1.ico";       
            LongPathToQuote (szCommandLine, TRUE);
            // Add the shortcut to the desktop.       
            nResult = AddFolderIcon (svCommonDesktopFolder, szItemName, szCommandLine, szWorkingDir, szIconPath, nIcon, szShortCutKey, nFlag);
          svError = FormatMessage(nResult);
            MessageBox(svError,0);
]]> InstallShield 2012 Spring fcallin1 http://community.flexerasoftware.com/showthread.php?206455-AddFolderIcon-for-all-users-with-MSI How do I capture the exit code of a prerequisite? Installscript project http://community.flexerasoftware.com/showthread.php?206451-How-do-I-capture-the-exit-code-of-a-prerequisite-Installscript-project&goto=newpost Tue, 18 Jun 2013 16:10:00 GMT :rolleyes: :rolleyes: ]]> InstallShield 2012 Spring ZygoCorp http://community.flexerasoftware.com/showthread.php?206451-How-do-I-capture-the-exit-code-of-a-prerequisite-Installscript-project .NET 4.0 Client Install fails as Redistributable in Windows 7 64bit http://community.flexerasoftware.com/showthread.php?206450-NET-4-0-Client-Install-fails-as-Redistributable-in-Windows-7-64bit&goto=newpost Tue, 18 Jun 2013 14:09:12 GMT I have setup a pretty vanilla installer with my project which installs my program executable which requires the .NET 4.0 framework client. I added the .NET 4.0 redistributable to the InstallShield setup project and it does attempt to install on the client as desired, however, I get the error... I have setup a pretty vanilla installer with my project which installs my program executable which requires the .NET 4.0 framework client. I added the .NET 4.0 redistributable to the InstallShield setup project and it does attempt to install on the client as desired, however, I get the error message that is fails to install. It appears to be when it does a security check before the installation continues inside of the .NET framework installer. I have tried running my setup.exe as administrator and I have also tried turning off UAC rebooting and then running as administrator and it still get's the same error. Anyone have any ideas? This seems like a pretty common task I'm doing and it seems to be a lot of trouble for that small task. :confused: ]]> InstallShield 2012 Spring jdeprato http://community.flexerasoftware.com/showthread.php?206450-NET-4-0-Client-Install-fails-as-Redistributable-in-Windows-7-64bit