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NewsArchive
04-14-2000, 12:00 AM
Hi everyone,

This problem has been posted before, but I haven't seen a solution to the
problem (if there is one).

I have created an install which runs fine on Win95 / 98 / NTServer &
Workstation (admin / non-admin acc's). However the install breaks with the
error message "Error installing iKernel.exe: (0x800)" when I test the
install on a Win2k machine with a non local admin user.

My question is: Is there a fix for this one? Or do I need to enforce a rule
which says only Admin users are able to install any installs I build?

Cheers for any help!

James

NewsArchive
04-14-2000, 12:00 AM
Hello James,

You need to enforce the rule that the user be an Admin.
In order to register our engine files, InstallShield has this requirement.
--
Sincerely,

Olga K.
InstallShield Technical Support

InstallShield® Professional 2000 is now available from InstallShield
Software Corporation! Take advantage of new event-based scripting
and enhanced third-party technology support. Target the Windows Installer
service of Windows 2000. Find out more! Visit www.installshield.com
and upgrade to InstallShield Professional 2000 today!

James Dutton <jamesd@akqa.com> wrote in message
news:38f6e885.0@208.30.171.38...
> Hi everyone,
>
> This problem has been posted before, but I haven't seen a solution to the
> problem (if there is one).
>
> I have created an install which runs fine on Win95 / 98 / NTServer &
> Workstation (admin / non-admin acc's). However the install breaks with the
> error message "Error installing iKernel.exe: (0x800)" when I test the
> install on a Win2k machine with a non local admin user.
>
> My question is: Is there a fix for this one? Or do I need to enforce a
rule
> which says only Admin users are able to install any installs I build?
>
> Cheers for any help!
>
> James
>
>

NewsArchive
04-14-2000, 12:00 AM
I think there is an issue (MS or InstallShield, not sure where) with how
setups are handled.

Here's what I have found (under Win2000):
If a user is not logged into a domain and they log on using a
non-admin/power user (Local) account, then they will get a logon prompt if
they run setup.exe.

If a user is logged into a domain without being a DOMAIN admin/domain power
user (i.e. a domain user account), they will get the Ikernel error. This
will appear even if they are set up as a member of the "Administrators"
group.

Mike

"Olga-InstallShield" <supportnews@installshield.com> wrote in message
news:38f7330e.0@208.30.171.38...
> Hello James,
>
> You need to enforce the rule that the user be an Admin.
> In order to register our engine files, InstallShield has this requirement.
> --
> Sincerely,
>
> Olga K.
> InstallShield Technical Support
>
> InstallShield® Professional 2000 is now available from InstallShield
> Software Corporation! Take advantage of new event-based scripting
> and enhanced third-party technology support. Target the Windows Installer
> service of Windows 2000. Find out more! Visit www.installshield.com
> and upgrade to InstallShield Professional 2000 today!
>
> James Dutton <jamesd@akqa.com> wrote in message
> news:38f6e885.0@208.30.171.38...
> > Hi everyone,
> >
> > This problem has been posted before, but I haven't seen a solution to
the
> > problem (if there is one).
> >
> > I have created an install which runs fine on Win95 / 98 / NTServer &
> > Workstation (admin / non-admin acc's). However the install breaks with
the
> > error message "Error installing iKernel.exe: (0x800)" when I test the
> > install on a Win2k machine with a non local admin user.
> >
> > My question is: Is there a fix for this one? Or do I need to enforce a
> rule
> > which says only Admin users are able to install any installs I build?
> >
> > Cheers for any help!
> >
> > James
> >
> >
>
>