10-03-2007, 10:08 AM
My users are having issues connecting to the support.installshield.com website. When they click on the HelpNet link on the left, they can get into the User Documentation Site, but when they try to expand any selection they either get a blank screen or a Page cannot be displayed. I have placed the site as a trusted site, tried IE 6 and 7, and have used versions 5 and 6 of Java. What am I missing?