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sapience
09-05-2005, 10:27 PM
when running the installer, it does not seem to be able to get the program directory correctly in the destination dialog.

my install location is $D(install)/Product.

on windows xp, works fine, gives me C:\Program Files\Product.

on windows 98, gives me \Product. (incidentally, MP 4.5 worked fine)

and no matter what path i put there, it says "Directory is not writable" on clicking Next.

i'm just waiting for the next quirk IS 11 is going to throw at me... :mad: :mad: :mad:

sapience
09-06-2005, 01:56 AM
this is what i got from log file


StdOut:
Unable to load JNI dll jar:ismpfile:c:\windows\TEMP\ismp007\9651428\engine\1.0\ext\windowsppk.jar!/reslib/windowsppk/win32ppk.dll
Unable to load JNI dll jar:ismpfile:c:\windows\TEMP\ismp007\9651428\engine\1.0\ext\windowsppk.jar!/reslib/windowsppk/win32ppk.dll
Unable to load JNI dll jar:ismpfile:c:\windows\TEMP\ismp007\9651428\engine\1.0\ext\windowsppk.jar!/reslib/windowsppk/win32ppk.dll
Unable to load JNI dll jar:ismpfile:c:\windows\TEMP\ismp007\9651428\engine\1.0\ext\windowsppk.jar!/reslib/windowsppk/win32ppk.dll
Unable to load JNI dll jar:ismpfile:c:\windows\TEMP\ismp007\9651428\engine\1.0\ext\windowsppk.jar!/reslib/windowsppk/win32ppk.dll




ErrOut:
java.lang.UnsatisfiedLinkError: C:\WINDOWS\TEMP\ismp007\win32ppk.dll: A device attached to the system is not functioning
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.Runtime.load(Unknown Source)
at com.installshield.util.LibraryLoader.loadLibrary(Unknown Source)
at com.installshield.wizard.platform.win32.Win32Utils.loadDLL(Unknown Source)
at com.installshield.wizard.platform.win32.Win32SystemUtilServiceImpl.initialized(Unknown Source)
at com.installshield.wizard.service.AbstractServiceImplementor.initialize(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createImpl(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.loadService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.getService(Unknown Source)
at com.installshield.wizard.service.system.SystemUtilServiceInitialize.execute(Unknown Source)
at com.installshield.wizard.Wizard.executeStartupBeans(Unknown Source)
at com.installshield.wizard.Wizard$RunThread.run(Unknown Source)
java.lang.UnsatisfiedLinkError: C:\WINDOWS\TEMP\ismp007\3223243.tmp\win32ppk.dll: A device attached to the system is not functioning
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.Runtime.load(Unknown Source)
at com.installshield.util.LibraryLoader.loadLibrary(Unknown Source)
at com.installshield.wizard.platform.win32.Win32Utils.loadDLL(Unknown Source)
at com.installshield.wizard.platform.win32.Win32WizardInitializeServiceImpl.wizardInitializing(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
at com.installshield.wizard.service.initialize.GenericWizardInitializeService.wizardInitializing(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.installshield.wizard.Wizard.executeWizardInitializeService(Unknown Source)
at com.installshield.wizard.Wizard$RunThread.run(Unknown Source)
java.lang.UnsatisfiedLinkError: C:\WINDOWS\TEMP\ismp007\8524658.tmp\win32ppk.dll: A device attached to the system is not functioning
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.Runtime.load(Unknown Source)
at com.installshield.util.LibraryLoader.loadLibrary(Unknown Source)
at com.installshield.wizard.platform.win32.Win32Utils.loadDLL(Unknown Source)
at com.installshield.wizard.platform.win32.Win32FileServiceImpl.initialized(Unknown Source)
at com.installshield.wizard.service.AbstractServiceImplementor.initialize(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createImpl(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.loadService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.getService(Unknown Source)
at com.installshield.wizard.platform.win32.Win32PPKRegistryServiceImpl.getVPDBaseDirectory(Unknown Source)
at com.installshield.product.service.registry.PureJavaRegistryServiceImpl.vpdLocation(Unknown Source)
at com.installshield.product.service.registry.PureJavaRegistryServiceImpl.readVPD(Unknown Source)
at com.installshield.product.service.registry.PureJavaRegistryServiceImpl.initializeRegistry(Unknown Source)
at com.installshield.product.service.registry.PureJavaRegistryServiceImpl.initialized(Unknown Source)
at com.installshield.wizard.platform.win32.Win32PPKRegistryServiceImpl.initialized(Unknown Source)
at com.installshield.wizard.service.AbstractServiceImplementor.initialize(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createImpl(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.loadService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.isServiceAvailable(Unknown Source)
at com.installshield.database.runtime.impl.ISDatabaseImpl.initialize(Unknown Source)
at com.installshield.database.runtime.impl.ISDatabaseImpl.getVariable(Unknown Source)
at com.installshield.product.wizardbeans.SetVariableAction.execute(Unknown Source)
at com.installshield.wizard.StandardWizardListener.execute(Unknown Source)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(Unknown Source)
at com.installshield.wizard.Wizard$RunThread.run(Unknown Source)
java.lang.UnsatisfiedLinkError: C:\WINDOWS\TEMP\ismp007\3185876.tmp\win32ppk.dll: A device attached to the system is not functioning
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.Runtime.load(Unknown Source)
at com.installshield.util.LibraryLoader.loadLibrary(Unknown Source)
at com.installshield.wizard.platform.win32.Win32Utils.loadDLL(Unknown Source)
at com.installshield.wizard.platform.win32.Win32PPKRegistryServiceImpl.initialized(Unknown Source)
at com.installshield.wizard.service.AbstractServiceImplementor.initialize(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createImpl(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.loadService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.isServiceAvailable(Unknown Source)
at com.installshield.database.runtime.impl.ISDatabaseImpl.initialize(Unknown Source)
at com.installshield.database.runtime.impl.ISDatabaseImpl.getVariable(Unknown Source)
at com.installshield.product.wizardbeans.SetVariableAction.execute(Unknown Source)
at com.installshield.wizard.StandardWizardListener.execute(Unknown Source)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(Unknown Source)
at com.installshield.wizard.Wizard$RunThread.run(Unknown Source)
java.lang.UnsatisfiedLinkError: C:\WINDOWS\TEMP\ismp007\1867069.tmp\win32ppk.dll: A device attached to the system is not functioning
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.Runtime.load(Unknown Source)
at com.installshield.util.LibraryLoader.loadLibrary(Unknown Source)
at com.installshield.wizard.platform.win32.Win32Utils.loadDLL(Unknown Source)
at com.installshield.wizard.platform.win32.Win32ProductServiceImpl.initialized(Unknown Source)
at com.installshield.wizard.service.AbstractServiceImplementor.initialize(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createImpl(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.ServiceFactory.createService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.loadService(Unknown Source)
at com.installshield.wizard.service.LocalWizardServices.isServiceAvailable(Unknown Source)
at com.installshield.database.runtime.impl.ISDatabaseImpl.initialize(Unknown Source)
at com.installshield.database.runtime.impl.ISDatabaseImpl.getVariable(Unknown Source)
at com.installshield.product.wizardbeans.SetVariableAction.execute(Unknown Source)
at com.installshield.wizard.StandardWizardListener.execute(Unknown Source)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(Unknown Source)
at com.installshield.wizard.Wizard$RunThread.run(Unknown Source)
java.lang.UnsatisfiedLinkError: nativeDeleteFilesAfterExit
at com.installshield.wizard.platform.win32.Win32SystemUtilServiceImpl.nativeDeleteFilesAfterExit(Native Method)
at com.installshield.wizard.platform.win32.Win32SystemUtilServiceImpl.deleteFilesAfterExit(Unknown Source)
at com.installshield.wizard.service.system.PureJavaSystemUtilServiceImpl.deleteLockedFiles(Unknown Source)
at com.installshield.util.FileUtils.deleteTempFiles(Unknown Source)
at com.installshield.wizard.Wizard.startup(Unknown Source)
at com.installshield.boot.BootMain.boot(Unknown Source)
at run.main(Unknown Source)

ibSolutions
09-23-2005, 03:57 PM
They seem to have issues with Win98 (again)...

see the thread http://community.installshield.com/showthread.php?t=149575

maybe this will give you some pointers...

sapience
09-25-2005, 11:05 AM
They seem to have issues with Win98 (again)...

see the thread http://community.installshield.com/showthread.php?t=149575

maybe this will give you some pointers...

thanks, that's just what i needed to know...