mathprof
01-10-2003, 08:48 AM
Here's an e-mail that I got from someone who is using my software:Math911. I have installed Math911 on many times on standalones but never with a netwok. I therefore am a bit confused with his message.
In particular, in his email, he says "I did choose the option that this program will be used by all users for this computer."
I have never received this option during any of my installs. Is this
option popping up because he is using my Installshield setup on a network? What should I tell him to do?
...................................................................
The machine I am using is running Service Pack 3 for Windows 2000.
The problem I'm having is with the installation. I installed the software under our administrator account for our network and the install went fine.
The program works fine for myself under this account. During the install, I did choose the option that this program will be used by all users for this computer.
When logging in under a standard user, I receive a error message telling me that Math911.exe has generated errors and will be closed by Windows. I also trying make that user a local administrator and the same message came up.
I ran the installer again under a different user and it worked then. I'm wondering if there is a way to make the program work for all users. As far as I can tell, the program will not
make the proper updates to the registry for the current_user. Can you please give me some direction on this issue.
Thanks !
Prof Martin Weissman
In particular, in his email, he says "I did choose the option that this program will be used by all users for this computer."
I have never received this option during any of my installs. Is this
option popping up because he is using my Installshield setup on a network? What should I tell him to do?
...................................................................
The machine I am using is running Service Pack 3 for Windows 2000.
The problem I'm having is with the installation. I installed the software under our administrator account for our network and the install went fine.
The program works fine for myself under this account. During the install, I did choose the option that this program will be used by all users for this computer.
When logging in under a standard user, I receive a error message telling me that Math911.exe has generated errors and will be closed by Windows. I also trying make that user a local administrator and the same message came up.
I ran the installer again under a different user and it worked then. I'm wondering if there is a way to make the program work for all users. As far as I can tell, the program will not
make the proper updates to the registry for the current_user. Can you please give me some direction on this issue.
Thanks !
Prof Martin Weissman